Communication Skills

Effective communication skills are essential for success in any organisation, as organisations rely on persuasive communication both within and outside the organisation.  Communication affects not only connections between staff, and inter-organisational relationships, but also contributes significantly to the image and management of the organisation, and therefore its profitability.

Some of our Flagship
Communication Skills Programs

Clear, Candid
Communication

Understand the communication process, and the application of some practical techniques to everyday situations. Learn the significance of listening, body language, and preparation. Grow in confidence and communicate clearly; by adapting indispensable techniques to suit your own working environment and your personal style.

Write the
Right Way

Whether it is on paper or transmitted electronically, information must be well-organized, well written, user friendly and serve the readers needs.

Improve letters, memo’s, reports and e-mails. This program encompasses the planning process of writing for a clear, effective style. Learn to target your reader, clarify your objective, format and word your document to achieve the results you want.

Powerful
Presentations

Skills and techniques to transform your presentation and make a professional, memorable impact is the focus of this program. Learn how to overcome nervousness, and prepare and deliver your message using impactful visuals.

Active
Listening

Active listening gives you the proficiency to strategically listen. It explores the importance of listening, its application in real-life situations, and its criticality in management and collaboration situations.

Other Communication Courses Offered:

  • Interpersonal Skills
  • Persuasion and Influence
  • Triumphant Telephone Techniques
  • Making Meetings Work
  • Taking the ‘Tech’ out of Technical Writing
  • Email Etiquette
  • Intercultural Communication – communicating across cultural divides
  • Business English
  • Navigating Difficult Conversations
  • Decision Making and Communication
  • The Manager as Communicator